20200830: Unplanned outage or slow connectivity to several clusters.

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Several server clusters intermittentlyImpact: Minor/major ImpactStart Date: Sunday, 30th of August 2020,  12:39 AM (GMT)End Date: Sunday, 30th of August 2020,  03:30 AM (GMT)Status Report: Service StatusDescription:This morning our warning systems ... Read More »

30th Aug 2020
20200814: Planned upgrade of server cluster Gimli

Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Full update, moving of hardware and security enhancements of server cluster GimliImpact: Major ImpactStart Date: Friday the 14th of August 2020, 10:00 AM (GMT)End Date: Friday the 14th of August 2020, 1:00 PM (GMT) or much earlier if all ... Read More »

8th Aug 2020
20200813: Planned upgrade of server cluster Arwen

Dear Customer,We would like you to know about the following planned maintenance window.  Service Affected: Full update, moving of hardware and security enhancements of server cluster ArwenImpact: Major ImpactStart Date: Thursday the 13th of August 2020, 10:00 AM (GMT)End Date: Thursday the 13th of August 2020, 1:00 PM (GMT) or much earlier if ... Read More »

8th Aug 2020
20200812: Rescheduled: Planned upgrade of our backend and Clientarea

Dear Customer,We would like you to know about the following planned maintenance window. Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Full update of our website and the ClientareaImpact: Major ImpactStart Date: Saturday, 8th Wednesday the 12th of August 2020, 10:00 AM ... Read More »

8th Aug 2020
20200710: Unplanned outage of our cluster Gimli

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Server cluster GimliImpact: Major ImpactStart Date: Friday, 10th of July 2020,  11:39 AM (GMT)End Date: Friday, 10th of July 2020,  11:49 AM (GMT)Status Report: Service StatusDescription:This morning the Gimli cluster went offline during normal ... Read More »

10th Jul 2020
20200429: Planned maintenance to upgrade Internet uplink

Dear Customer,We would like you to know about the following planned maintenance window.Service Affected: Our general, public Website and Client area Impact: Major ImpactStart Date: Wednesday, 29th April 2020, 03:30 AM (UTC)End Date: Wednesday, 29th April 2020, 03:45 AM (UTC) or much earlier if all goes wellStatus Report: Service ... Read More »

28th Apr 2020
20191109: Planned upgrade of our backend and Clientarea

Dear Customer,We would like you to know about the following planned maintenance window. Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Full update of our website and the ClientareaImpact: Major ImpactStart Date: Saturday, 9th November 2019 @ 10:00 AM (GMT)End Date: ... Read More »

21st Oct 2019
20190208: Emergency maintenance on shared hosting server Gimli

Dear Customer,We would like you to know about the following disruption of service. Service Affected: Emergency maintenance on shared hosting server GimliImpact: Some downtime for a few reboots Start Date: Friday, 8th of February 2019, 16:00 PM (BST) - 17:00 PM (CET)End Date: Friday, 8th of February 2019, 16:30 PM (BST) - 17:30 PM (CET)Status ... Read More »

8th Feb 2019
20190207: Performance issues on 1 specific server (Gimli)

Dear Customer,We would like you to know about the following possible disruption of service. Service Affected: Performance issues, possibly caused by a targeted DDOS attack, on 1 specific server (Gimli)Impact: Varied Impact, such as slow performance that may lead to site seemingly being unreachableStart Date: Thursday, 7th of February 2019, ... Read More »

7th Feb 2019
20180913: Unplanned outage of our Client area

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Client areaImpact: Major ImpactStart Date: Thursday, 13th of September 2018,  6:00 AM (GMT)End Date: Thursday, 13th of September 2018,  8:15 AM (GMT)Status Report: Service StatusDescription:This morning the Client area went offline during normal ... Read More »

13th Sept 2018