20220607 - 20220618: Planned upgrade of systems and security of all server clusters

Dear Customer,We would like you to know about the following planned maintenance window.  Service Affected: Full update of base systems and security enhancements of all server clustersImpact: Minor ImpactStart Date: Friday the 07th of June 2022, 05:00 PM (UTC)End Date: Saturday the 18th of June 2022, 05:00 PM (UTC) or much earlier if all goes ... 閱讀全文 »

13th May 2022
20220310: Sectigo SSL certificate suspension for Russia and Belarus (sanctioned)

In response to the war conflict between Russia and Ukraine our partner Sectigo has communicated that has already suspended the issuance/re-issuance of SSL and S/MIME certificates to all .ru, .su, and .by domains.This all in order to comply with the applicable sanctions placed on Russia and BelarusAdditionally, it has also suspended the ... 閱讀全文 »

10th Mar 2022
20211110: Unplanned outage or slow connectivity to our website and Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Our website and ClientareaImpact: Minor/major ImpactStart Date: Wednesday, 10th of November 2021,  10:25 AM (GMT)End Date: Wednesday, 10th of November 2021,  10:45 AM (GMT)Status Report: Service StatusDescription:This morning our warning systems ... 閱讀全文 »

10th Nov 2021
20200830: Unplanned outage or slow connectivity to several clusters.

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Several server clusters intermittentlyImpact: Minor/major ImpactStart Date: Sunday, 30th of August 2020,  12:39 AM (GMT)End Date: Sunday, 30th of August 2020,  03:30 AM (GMT)Status Report: Service StatusDescription:This morning our warning systems ... 閱讀全文 »

30th Aug 2020
20200814: Planned upgrade of server cluster Gimli

Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Full update, moving of hardware and security enhancements of server cluster GimliImpact: Major ImpactStart Date: Friday the 14th of August 2020, 10:00 AM (GMT)End Date: Friday the 14th of August 2020, 1:00 PM (GMT) or much earlier if all ... 閱讀全文 »

8th Aug 2020
20200813: Planned upgrade of server cluster Arwen

Dear Customer,We would like you to know about the following planned maintenance window.  Service Affected: Full update, moving of hardware and security enhancements of server cluster ArwenImpact: Major ImpactStart Date: Thursday the 13th of August 2020, 10:00 AM (GMT)End Date: Thursday the 13th of August 2020, 1:00 PM (GMT) or much earlier if ... 閱讀全文 »

8th Aug 2020
20200812: Rescheduled: Planned upgrade of our backend and Clientarea

Dear Customer,We would like you to know about the following planned maintenance window. Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Full update of our website and the ClientareaImpact: Major ImpactStart Date: Saturday, 8th Wednesday the 12th of August 2020, 10:00 AM ... 閱讀全文 »

8th Aug 2020
20200710: Unplanned outage of our cluster Gimli

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Server cluster GimliImpact: Major ImpactStart Date: Friday, 10th of July 2020,  11:39 AM (GMT)End Date: Friday, 10th of July 2020,  11:49 AM (GMT)Status Report: Service StatusDescription:This morning the Gimli cluster went offline during normal ... 閱讀全文 »

10th Jul 2020
20200429: Planned maintenance to upgrade Internet uplink

Dear Customer,We would like you to know about the following planned maintenance window.Service Affected: Our general, public Website and Client area Impact: Major ImpactStart Date: Wednesday, 29th April 2020, 03:30 AM (UTC)End Date: Wednesday, 29th April 2020, 03:45 AM (UTC) or much earlier if all goes wellStatus Report: Service ... 閱讀全文 »

28th Apr 2020
20191109: Planned upgrade of our backend and Clientarea

Dear Customer,We would like you to know about the following planned maintenance window. Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Full update of our website and the ClientareaImpact: Major ImpactStart Date: Saturday, 9th November 2019 @ 10:00 AM (GMT)End Date: ... 閱讀全文 »

21st Oct 2019