Dear Customer,

We would like you to know about the following planned (urgent) maintenance window.

Service Affected: Server: All publicly accessible servers

Impact: major Impact

Start Date: Wednesday, 26th October 2016, 12:00 AM (GMT)

End Date: Wednesday, 26th October 2016, 16:00 AM (GMT)

Status Report: Service Status

Description:
Because of a newly found bug in the Linux Kernel and the possible abuse of that we have decided to patch all Linux servers immediately.
The bug is called Dirty Cow and you can check https://dirtycow.ninja/ for more information on this bug.

This means that we will update the kernel and 1 reboot of each Linux server will be necessary to activate this new kernel version.
This reboot may take a few minutes, but no more than that and we will monitor each server as it goes through this whole process to prevent any issues from arising.

We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.

Kindest Regards
Support team



Wednesday, October 26, 2016







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