Dear Customer,

We would like you to know about the following unplanned outage.

Service Affected: Server: Gimli

Impact: Major Impact

Start Date: Friday, 12 September 2014, 04:20 PM (GMT)

End Date: See updates below

Status Report: Service Status

Description:
Server Gimli was up for a reboot. It then seemed to have run into some issues and in an attempt to resolve these we found more issues, before the server went down altogether. Engineers have responded immediately and are working in unison in an attempt to find the problem and therefore the solution as quickly as possible.

We apologies for the inconvenience that this may cause and if there are any questions, please contact our technical support team.

Kindest Regards
Support team

Update 05:20 PM (GMT):
The server is back online, but not all services are back yet. Engineers are working hard to get all services back online a.s.a.p.



Friday, September 12, 2014





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