Dear Customer,

We would like you to know about the following planned maintenance window.

Service Affected: Various servers at specific Data Centre

Impact: major Impact

Start Date: Thursday, 1st September 2016, 10:00 PM (BST)

End Date: Sunday, 4th September 2016, 10:00 PM (BST)

Status Report: Service Status

Description:
Major maintenance will be done including moving certain servers to another, state-of-the-art Data Centre. Maintenance and moving the servers will be done in one go so that there is only one period of downtime and should mean that no server will be unavailable for more than 1 to 2 hours.

All downtime will be done in the early hours of the morning so that there will be the least impact for both clients and their website visitors. 
All affected Co-location clients have already been informed in a separate announcement. 

We will, of course, try to keep the downtime to a bare minimum, as you have come to expect from us.

We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.

Kindest Regards

Support team



Monday, August 15, 2016





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