Dear Customer,
PHP security updates completed across all servers
Following yesterday’s disclosure of serious PHP security vulnerabilities, our team put protective measures in place across all servers and clusters while awaiting the official fixes.
The updates were released at around 15:40 today.
We began applying them straight away and completed the work across our infrastructure within approximately an hour.
We also installed the very latest kernel and other security updates.
Disruption to your websites and services was limited to a brief reboot of around 10 seconds per server.
The updates are now complete.
Thank you to our team for their quick response and hard work, and to you for trusting R the Company with your websites and services.
We apologise for proceeding without advance notice and for any inconvenience caused.
We needed to act quickly to protect your websites and services and maintain the reliability you expect from us.
If you have any questions, please contact our technical support team.
Kind regards,
The Support Team
Wednesday, October 21, 2026
