20220513 - 20220520: Planned upgrade of systems and security of all server clusters

Dear Customer,We would like you to know about the following planned maintenance window.  Service Affected: Full update of base systems and security enhancements of all server clustersImpact: Minor ImpactStart Date: Friday the 13th of May 2022, 05:00 PM (UTC)End Date: Friday the 20th of May 2022, 05:00 PM (UTC) or much earlier if all goes ... Read More »

13th May 2022
20220310: Sectigo SSL certificate suspension for Russia and Belarus (sanctioned)

In response to the war conflict between Russia and Ukraine our partner Sectigo has communicated that has already suspended the issuance/re-issuance of SSL and S/MIME certificates to all .ru, .su, and .by domains.This all in order to comply with the applicable sanctions placed on Russia and BelarusAdditionally, it has also suspended the ... Read More »

10th Mar 2022
20211110: Unplanned outage or slow connectivity to our website and Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Our website and ClientareaImpact: Minor/major ImpactStart Date: Wednesday, 10th of November 2021,  10:25 AM (GMT)End Date: Wednesday, 10th of November 2021,  10:45 AM (GMT)Status Report: Service StatusDescription:This morning our warning systems ... Read More »

10th Nov 2021
20200830: Unplanned outage or slow connectivity to several clusters.

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Several server clusters intermittentlyImpact: Minor/major ImpactStart Date: Sunday, 30th of August 2020,  12:39 AM (GMT)End Date: Sunday, 30th of August 2020,  03:30 AM (GMT)Status Report: Service StatusDescription:This morning our warning systems ... Read More »

30th Aug 2020
20200814: Planned upgrade of server cluster Gimli

Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Full update, moving of hardware and security enhancements of server cluster GimliImpact: Major ImpactStart Date: Friday the 14th of August 2020, 10:00 AM (GMT)End Date: Friday the 14th of August 2020, 1:00 PM (GMT) or much earlier if all ... Read More »

8th Aug 2020
20200813: Planned upgrade of server cluster Arwen

Dear Customer,We would like you to know about the following planned maintenance window.  Service Affected: Full update, moving of hardware and security enhancements of server cluster ArwenImpact: Major ImpactStart Date: Thursday the 13th of August 2020, 10:00 AM (GMT)End Date: Thursday the 13th of August 2020, 1:00 PM (GMT) or much earlier if ... Read More »

8th Aug 2020
20200812: Rescheduled: Planned upgrade of our backend and Clientarea

Dear Customer,We would like you to know about the following planned maintenance window. Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Full update of our website and the ClientareaImpact: Major ImpactStart Date: Saturday, 8th Wednesday the 12th of August 2020, 10:00 AM ... Read More »

8th Aug 2020
20200710: Unplanned outage of our cluster Gimli

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Server cluster GimliImpact: Major ImpactStart Date: Friday, 10th of July 2020,  11:39 AM (GMT)End Date: Friday, 10th of July 2020,  11:49 AM (GMT)Status Report: Service StatusDescription:This morning the Gimli cluster went offline during normal ... Read More »

10th Jul 2020
20200429: Planned maintenance to upgrade Internet uplink

Dear Customer,We would like you to know about the following planned maintenance window.Service Affected: Our general, public Website and Client area Impact: Major ImpactStart Date: Wednesday, 29th April 2020, 03:30 AM (UTC)End Date: Wednesday, 29th April 2020, 03:45 AM (UTC) or much earlier if all goes wellStatus Report: Service ... Read More »

28th Apr 2020
20191109: Planned upgrade of our backend and Clientarea

Dear Customer,We would like you to know about the following planned maintenance window. Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Full update of our website and the ClientareaImpact: Major ImpactStart Date: Saturday, 9th November 2019 @ 10:00 AM (GMT)End Date: ... Read More »

21st Oct 2019