Dear Customer,
We would like you to know about the following unplanned outage.
Service Affected: Server: Gimli
Impact: Major Impact
Start Date: Monday, 14th July 2014, 07:45 AM (GMT)
End Date: See updates below
Status Report: Service Status
Description:
Server Gimli seemed to have run into some issues and in an attempt to resolve these we found more issues, before the server went down altogether. Engineers have responded immediately and are working in unison in an attempt to find the problem and therefore the solution as quickly as possible.
We apologies for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Update 08:45 AM (GMT):
I seems that a hardware issue has occurred. Engineers are working hard to isolate the problem and take action to getting the server back on-line.
Update 10:00 AM (GMT):
All services are back on-line and the server is running as it should. Further investigation is being conducted to find the reason for the outage / hardware failure.
Lunes, Julio 14, 2014
