Dear Customer,
We would like you to know about the following possible disruption of service.
Service Affected: Targetted DDOS attack on 1 specific server (Gimli)
Impact: Varied Impact
Start Date: Sunday, 8th of April 2018, 07:15 PM (GMT)
End Date: Sunday, 8th of April 2018, 09:15 PM (GMT)
Status Report: Service Status
Description:
Targetted DDOS attack on 1 specific server (Gimli). We saw this at the very start of it and focussed on identifying the attacker(s) and filtering the traffic as soon as possible.
As soon as we had done this the server was responsive again albeit slow with certain services and the network was functioning perfectly again.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Update:
Our engineers have isolated the perpetrator and are bringing the server and its services back online.
Update 2:
The affected server and services is back online.
We will monitor closely and will take immediate actiona gain, if needed, against any perpetrators.
Again, our apologies for any inconvenience and you can always contact us if you have any further questions or remarks.
Saturday, April 7, 2018
