Dear Customer,
We would like you to know about the following planned maintenance window.
Service Affected: Our general, public Website and Client area
Impact: Major Impact
Start Date: Wednesday, 29th April 2020, 03:30 AM (UTC)
End Date: Wednesday, 29th April 2020, 03:45 AM (UTC) or much earlier if all goes well
Status Report: Service Status
Description:
We're upgrading and expanding the Internet uplink facilities to our web server cluster.
During this upgrade, we expect an offline window of fewer than 15 minutes and as the servers themselves will remain online, the moment the uplink is up, all website and Client area services will be available again.
All this means that only the general website, Client area and related services won't always be available.
This means that only the general website, Clientarea and related services won't always be available.
All other (Hosted) services and all Hosting & Domain services will continue to work as usual.
We will do our utmost to keep the downtime to a minimum.
We apologise for any inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Tuesday, April 28, 2020
