Dear Customer,We would like you to know about the following possible impact to international connectivity for our Australian servers. Service Affected: All Australian servers and Virtual HostsImpact: Possible major ImpactStart Date: 7th August, 2014End Date: 14th August, 2014Description:Our upstream provider has created an ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: one of our administration serversImpact: Major ImpactStart Date: Wednesday, 30th July 2014, 06:30 AM (GMT)End Date: See updates belowStatus Report: Service StatusDescription:One of our administration servers seemed to have run into some issues which ... Read More »
Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Server: GimliImpact: Minor ImpactStart Date: Tuesday, 15th July 2014, 02:00 AM (GMT)End Date: Tuesday, 15th July 2014, 05:00 AM (GMT)Status Report: Service StatusDescription:Regular and planned (security) maintenance of the web server will be ... Read More »
Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Server: ArwenImpact: Minor ImpactStart Date: Tuesday, 15th July 2014, 05:30 AM (GMT)End Date: Tuesday, 15th July 2014, 08:30 AM (GMT)Status Report: Service StatusDescription:Regular and planned (security) maintenance of the web server will be ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Server: GimliImpact: Major ImpactStart Date: Monday, 14th July 2014, 07:45 AM (GMT)End Date: See updates belowStatus Report: Service StatusDescription:Server Gimli seemed to have run into some issues and in an attempt to resolve these we found more ... Read More »
Dear Customer,We would like you to know about the following planned and urgent maintenance window. Service Affected: Brisbane Virtual HostsImpact: Major ImpactStart Date: Saturday, 29th March, 2014 15:00PM (AEST) (5:00 AM GMT)End Date: Saturday, 29th March, 2014 16:00PM (AEST) (6:00 AM GMT)Description:Due to an critical change that ... Read More »
As you may, or may not yet, know there are many new domain name extensions coming to the market this year. If they all will go through with it, and we know they aren't as some have already stopped before they began, there should be about 300, yes 300! more very soon. What does this mean? Well, you'll see 'strange' ... Read More »
Starting today we will have released various payment platform for our clients to use. As a client you can set the default way that you want to pay your future bills and when you log in and view the invoice that you wan to pay, you can select the payment process that you want for that specific payment There might be different charges and specific ... Read More »
We received quiet a few requests if the invoice numbering that R the Company uses could be changed to be numbers only as this would facilitate easier data entry. We have discussed this with the management team and have decided that this is a workable request. Therefore, the invoice numbering will look slightly different in the next couple of days ... Read More »
Today we will be switching over to our new telephone system.
Although we will try to keep downtime on our telephone lines to a minimum, they are bound to happen, so we ask you to use the Ticket system or regular E-mail if you can't get through to us by phone.
Thnak you for your understanding and patience
Sales Team
