common website mistakes startups make

Top 10 Common Website Mistakes Startups Make (And How You Can Avoid Them)

TL;DR

Building your startup website quickly without planning can cost you customers, money, and trust.
Many small mistakes snowball into bigger problems.
Want to know the most common website mistakes startups make, and how to avoid them?
Keep reading and make sure your business doesn’t fall into the same traps.


Top 10 Common Website Mistakes Startups Make (And How You Can Avoid Them)

When you start a business, one of the first things you think about is your website.
It’s like opening a shop in a busy town.
The outside needs to look good, the inside needs to be welcoming, and it has to be easy for people to find what they need.

But here’s the thing:
Many startups rush their websites.
They think, “We just need something online.”
And in the rush, they make mistakes that cost them customers, money, and time.

I saw it happen with a friend last year.
She opened a bakery.
Excited, she quickly put up a website using a free builder.
The colours clashed, the menu was hard to find, and it didn’t work well on mobile phones.
Even though her cakes were amazing, many people never ordered because the website made the bakery look unprofessional.

This happens more than you think.
Building a good website isn’t just about putting your name and a phone number online.
It’s about making a real connection with people who visit.
It’s about making sure they trust you enough to buy from you or contact you.

And you don’t need to spend thousands to do it right.
You just need to understand the basics.

Before we dive into the mistakes, let’s quickly clear up some terms:

  • Domain name: This is the web address people type to find you, like rthecompany.eu.

  • Hosting: This is where your website lives. Think of it like renting space for your shop.

  • SEO: Stands for “Search Engine Optimisation.” It’s how you help your site show up when people search on Google.

  • Call to Action (CTA): A button or link that tells visitors what to do next, like “Book Now” or “Get a Quote.”

Now that you know the basics, let’s look at the common website mistakes startups make, and how you can avoid falling into the same traps.

1. Choosing the Wrong Domain Name

Your domain name is like your shop sign.
If it’s confusing, too long, or hard to remember, people won’t visit.

How to fix it:

  • Keep it short and easy to spell

  • Match it closely to your business name

  • Avoid numbers, hyphens, and weird spellings

Example:
Instead of Best-Cupcakes-4U.com, go for something simple like sweetcupcakes.com.

2. Poor Website Design

First impressions matter.
If your site looks messy or outdated, visitors leave without reading a word.

How to fix it:

  • Stick to 2 – 3 main colours

  • Use clear fonts

  • Make it easy to find important information

Example:
A local plumber once had a bright red and yellow website with flashing text.
It scared customers away.
A clean blue and white redesign doubled his bookings.

3. No Clear Call to Action

Visitors need guidance.
Without a clear CTA, they don’t know what to do next.

How to fix it:

  • Add buttons like “Contact Us” or “Get a Free Quote”

  • Put CTAs high up on your pages

  • Repeat them naturally as people scroll down

Story:
One startup doubled their leads just by adding a simple “Book a Free Demo” button on every page.

4. Ignoring Mobile Users

Today, most people browse on their phones.
A website that doesn’t work on mobile gets ignored.

How to fix it:

  • Use a mobile-responsive design

  • Check buttons, menus, and forms on a smartphone

Fact:
Google now uses mobile-first indexing, meaning it looks at your mobile site first for ranking.

5. Slow Loading Speeds

A slow website kills patience.
Most visitors leave if a page takes more than 3 seconds to load.

How to fix it:

  • Optimise image sizes

  • Use good hosting

  • Keep plugins and features to what you really need

Example:
A simple 1-second speed improvement can raise conversions by up to 7%.

6. No SEO Strategy

Without SEO, your site is invisible on Google.
No visibility means no traffic.

How to fix it:

  • Pick keywords people search for (like “bakery in London”)

  • Write content that naturally uses these words

  • Fill in page titles and meta descriptions properly

Tip:
SEO sounds scary, but good basic SEO is just common sense plus a little technical know-how.

7. Poor Content

Your content must explain clearly who you are, what you do, and why someone should care.

How to fix it:

  • Use simple words

  • Focus on what benefits the customer

  • Break up big chunks of text with headings, lists, and images

Example:
Saying “Our garden tools save you time and effort” is better than “We sell garden tools.”

8. No Trust Signals

People won’t buy from you if they don’t trust you.

How to fix it:

  • Add customer reviews

  • Display certifications or awards

  • Use real photos of your business, not stock images

Story:
A dog grooming service boosted bookings by 25% after adding real customer reviews to their homepage.

9. Skipping Website Security

Ignoring security is a fast track to lost trust and Google penalties.

How to fix it:

  • Install an SSL certificate (HTTPS)

  • Keep your site updated

  • Regularly back up your website

Fact:
Google shows a “Not Secure” warning on sites without HTTPS, scaring visitors away.

10. No Ongoing Maintenance

A website is never “finished.”
Tech moves fast.
Sites that aren’t updated start to break.

How to fix it:

  • Refresh your homepage content every few months

  • Check for broken links

  • Update your software regularly

Simple example:
A restaurant forgot to update its Christmas menu for months.
Customers thought it had closed.

Final Thoughts

Your startup website can either push your business forward or hold it back.
Avoiding these common website mistakes startups make can mean the difference between getting a new customer or losing them forever.

At R the Company, we help startups get their websites right from the start.
From domains and hosting to web design, SEO, and branding, we make it easy, safe, and affordable.

Ready to build a website that actually works for you? Let’s talk.