TL;DR:
Anna thought she owned her website. But when she needed changes, she realised she didn’t even have a login. R the Company helped her regain full control over her domain, hosting, and website, so she would never be locked out again.

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Anna had a successful nutrition coaching business.

She’d built it from scratch, client by client, after leaving her job in corporate wellness. Now she had over 40 active clients, a small team of freelancers, and plans to launch her first digital course.

What she didn’t have was access to her own website.

“I’ll Get That Fixed For You,” He Said

Two years earlier, she’d hired a freelancer to build her website. He came highly recommended. Quick, affordable, and good with design.

He registered the domain. Set up the hosting. Designed the pages. Even created her email address.

Everything looked great. The site worked. Clients complimented it.

So she didn’t ask questions. She just let him handle it.

Until She Needed a Change

Now that her course was almost ready, she wanted to add a new page.

She emailed him.

No reply.

She followed up a week later.

Still nothing.

She texted. Called. Tried the contact form on his own website.

Nothing.

Then She Tried to Log In

She searched her emails for the website login. Couldn’t find one.

She searched for domain registration emails. Nothing.

She tried contacting her hosting company, but the account wasn’t in her name.

She realised, in a single moment, that she didn’t own anything.

Her Business Was Live, But She Was Locked Out

• She couldn’t update pages

• Couldn’t change her phone number

• Couldn’t post a new testimonial

• Couldn’t access her email settings

• Couldn’t launch her course

It was her site, her brand, her content, but not her control.

She had a digital shopfront with no keys to the door.

She Felt Embarrassed

Anna was organised. Professional. Responsible.

And yet, she had handed over control of her most important business asset without realising it.

She Asked Around for Help

Most responses were vague.

“Try asking the host to reset your password.”

“See if you can register a new domain.”

“Might be easier to start over.”

She didn’t want to start over.

She wanted her website.

A Fellow Coach Gave Her a Name

“I had a similar problem. R the Company got me back on track. They helped me take ownership of everything.”

Anna clicked the link.

They Asked the Right Questions

• “What domain do you believe is yours?”

• “Do you have any past emails or receipts from the freelancer?”

• “What do you need access to immediately?”

• “Are you prepared to transfer your content to new hosting if necessary?”

• “Do you want to keep using the current design?”

She didn’t have all the answers, but she had just enough.

The Recovery Process Began

R the Company:

• Tracked down her domain registrar using public records

• Submitted a transfer request on her behalf

• Helped her prove ownership using business documentation

• Migrated her site from the old host to a new environment

• Updated her DNS settings

• Set up new branded email addresses under her name

• Created a secure login for her

• Backed up the full site in three places

Within a Week, She Was in Control

She could log in.

She could edit content.

She could add new services.

Her course page went live.

Her email worked without bouncing.

For the first time, the website truly felt like hers.

What She Has Now

• Domain registered in her name

• Hosting account she can access at any time

• Full admin access to her website

• Proper file backups

• Reliable support

• A checklist to keep it all secure

She’s Never Letting Go Again

Anna now teaches every new business owner she meets:

“Check who owns your domain. Check who controls your hosting. Always.”

She still can’t believe how close she came to having to start over.

Ask Yourself

• Can you log into your website today?

• Is your domain in your name?

• Do you know where your site is hosted?

• Can you change your email settings?

• Would you be able to move your site if needed?

If you hesitated on any of these, you might not fully own your website.

Don’t Wait for a Problem to Discover You Don’t Have the Keys

Anna got lucky. She got help in time.

Others aren’t so lucky.

Take Back What’s Yours

➡️ Let R the Company help you regain website ownership

Your site. Your name. Your control.