TL;DR:
June clicked “Update All” and her entire site broke. No backups, no plan, and no idea how to fix it. R the Company restored everything, put proper update checks in place, and now manages it all for her.
June ran a yoga studio and sold class passes online.
Her clients booked through her website, which also displayed her class schedule, instructor profiles, and blog posts about breathing, stretching, and wellbeing.
She updated the content now and then, but the tech side? She avoided it.
One morning, she logged in and saw several red notifications:
“Five plugin updates available.”
“WordPress core update available.”
“Theme update available.”
She clicked “Update All,” thinking it would make things better.
That was a mistake.
The Crash Happened Fast
The screen refreshed. A spinning wheel appeared.
Then a white page.
“There has been a critical error on this website.”
She blinked.
Refreshed again.
Still white.
The Panic Set In
Her homepage was gone. The booking calendar didn’t load. Her phone number had disappeared.
She didn’t have a recent backup.
She hadn’t written down which plugins were installed. She didn’t know what had updated first or last.
She felt helpless.
Calls Started Coming In
That day, two people messaged her saying they couldn’t book.
Another said they thought her business had closed.
June felt sick.
This wasn’t just a site. It was her front door.
She Spent Hours Trying to Fix It
She opened help articles.
One said, “Restore your site from a backup.”
Another said, “Use FTP to disable all plugins.”
She didn’t know how to do either.
She tried calling her hosting company.
They said backups weren’t included.
“You should have set that up in advance.”
She almost threw her phone.
She Needed Real Help
She posted in a local business forum, desperate for advice.
Someone replied:
“This exact thing happened to me. R the Company fixed it and now handles all my updates. Worth every penny.”
June clicked the link.
They Asked the Right Questions
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“What updated first?”
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“Do you have access to the admin panel?”
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“Do you remember the last time everything worked?”
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“Do you have any backup tools running?”
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“Would you like us to set up a staging area for future changes?”
She answered as best she could.
They said,
“Don’t worry. We’ll restore what we can and rebuild what we can’t.”
Within 24 Hours, They Recovered Her Site
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They rolled back the plugin updates
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Reinstalled her theme from a clean version
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Found an old cached version for reference
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Rebuilt key pages
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Reconnected the booking form
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Re-linked the class schedule
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Installed a backup system going forward
Her site was live again the next morning.
Then They Put a Plan in Place
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Monthly safe updates
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Pre-update backups
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Post-update testing
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Compatibility checks
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Plugin version logs
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Change tracking reports
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Emergency restore access
She didn’t have to touch the “Update” button ever again.
June Got Her Time and Peace of Mind Back
She stopped dreading the red notifications.
Her site stayed online. Her clients could book. Her schedule was always accurate.
She could finally focus on what mattered.
Ask Yourself
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Do you update plugins without knowing what they do?
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Have you ever seen your site crash after an update?
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Do you assume your host has backups?
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Have you tested recovery before?
If you answered no, you might be one click away from losing it all.
Updates Should Keep Your Site Secure, Not Put It at Risk
Doing it right means doing it carefully. Or letting someone else do it for you.
Get Safe Updates, Every Time
➡️ Let R the Company manage your site updates
So your next click won’t break your business.
